Cancellation & Refund Policy
Services and Payment While utilising any of the payment methods available on the Website, Water World does not assume responsibility or liability whatsoever, in respect of any loss or damage that may arise directly or indirectly to the User due to:
Lack of authorization for any transaction/s, or Exceeding the preset limit mutually agreed by the User and his “Bank/s”, or Any payment issues arising out of the transaction, or Decline of transaction for any other reason/s.
All payments made against the purchases / services on Website by the User shall only be accepted in Indian Rupees.
While placing an order / accepting delivery of an order, the User must provide supporting valid photo ID document to establish the ownership of the order as also identity of the person making the payment, if any, for safe online shopping environment to Users.
Cancellations / Refunds Cancellations of entry tickets are permitted only up to 48 hours prior to the intended date of visit, and 25% cancellation charges shall be levied on the total price paid. No refunds are permitted if cancellatons are made within 48 hours prior to the intended date of visit. Partial cancellations or modifications are not permitted.
No refunds are admissible on cancellation or alteration of vehicle bookings and addons.
Breach In case of breach of the Terms of Use or Privacy Policy or other rules and regulations, Water World may limit activity of the User, immediately remove his information, warn other Users of his actions, temporarily / indefinitely suspend or terminate or block his membership, and / or refuse the User access to the Website, in addition to the other remedies available to Water World under the law, or Water World failure to verify or authenticate any information provided by the User; or if it is believed that actions of the User may cause legal liability for him, other users or Water World . Water World may, at any time, in its sole discretion reinstate access to suspended User/s. A User who has been suspended or blocked may not register or attempt to re-register or use this Website in any manner whatsoever until such time that such user’s access is reinstated by Water World . Notwithstanding the foregoing, Water World reserves the right to recover any amounts due and unsettled by the User, if any, and take strict legal action including referring such matter to the appropriate police or other authorities for initiating criminal or other proceedings against the User.
Indemnity The User shall indemnify and hold harmless Water World , Water World Theme Park, Water World Water Park, Novotel Water World its owner, licensees, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand or actions, including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of breach of these Terms of Use and Privacy Policy by him, or violation of any law, rules or regulations or the rights of a third party or any other User.
Applicable Law This Agreement shall be governed by and interpreted and construed in accordance with the laws of India and shall be submitted to the exclusive jurisdiction of the courts at Visakhapatnam.
Copyright complaint Water World value others’ intellectual property. In case the User finds that his work has been copied in a way that constitutes copyright infringement, he may please write to Water World contactus@Water World.com.
Risk of loss All items purchased on the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the User upon delivery to the carrier.
LIMITATION OF LIABILITY Use of this website is entirely at the user’s own risk. Water World has provided this website and any information and content herein, strictly on “AS IS” basis without any express warranties. Further, to the fullest extent permitted by applicable law, Water World excludes all liability for any direct, indirect, incidental, special or consequential damages, including damages for loss of profits, goodwill, use, data or other intangible losses resulting from (1) the use or the inability to use this website; (2) the cost of procurement of substitute goods and / or services resulting from any goods or services purchased or obtained or transactions entered into through or from this website; or (3) unauthorized access or alteration of the users transmissions or data, even if Water World has been advised of the possibility of such damages. The User further agrees that Water World is not responsible or liable to user for any threatening, defamatory, obscene, offensive or illegal conduct of other users or any infringement of others’ rights, including intellectual property rights, occurring on or through this website. If the user is dissatisfied with the use of this website or the materials available on it or with the terms of use, the user’s sole and exclusive remedy is to discontinue using the website. Without limiting any other provision of the terms of use, to the extent that any warranty of liability cannot be excluded, Water World total liability is limited: to (1) the supply of the services / products provided herein and / or (2) payment of the cost towards services / products supplied.